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Terms of service

Copyright Notice

All content appearing on this Web site is the property of Rune Stoneworks.
Copyright © 2018 Rune Stoneworks.  All rights reserved.  As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2018 Rune Stoneworks.  All rights reserved.

Terms of Use

The Content included in this Web site is subject to change without notice as are any products, pricing, programs, offerings, or technical information described in this Web site.  Rune Stoneworks makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or it’s Content.  By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed.  Rune Stoneworks and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Rune Stoneworks believes that customer conduct violates applicable law or is harmful to the interests of Rune Stoneworks and its subsidiaries.

Information Privacy

Information is only maintained to ensure operational ability of this website by its users, and to process transactions between the buyer and Rune Stoneworks.  Credit card information is processed by Stripe.  Information provided by user's via email or our contact page, may be maintained as a record of communication or transactional information only.  No customer information is provided or sold to 3rd parties.

Payment Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in the check out process.  Rune Stoneworks reserves the right to change its payment procedures at any time without prior notice to you.  No additional taxes or fees are charged with the exception of freight which is extra as shown per item.  Credit card processing is via Stripe.  No credit card information is maintained by Rune Stoneworks.

For custom order requests, please contact us directly via email. Custom order creations typically require a 25%-50% down payment (minimum $25.00) to cover material costs.  Remainder due prior to shipment.  The minimum payments requirement may vary depending upon custom order size or type of item.

Shipping and Delivery

At this time, Rune Stoneworks ships merchandise from Canada to other locations within Canada, United States and other international locations.  Standard shipping within North America is via normal mail priority parcel post (Canada Post / USPS).  All shipments include insurance coverage for the cost of your purchase and shipment tracking.  Expedited shipping is available upon request at an additional charge.  For international shipments, due to cost, shipping is via Small Packet Air.  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Customs and Import Duties

All shipments originate from Canada.  Customs and import duties to other countries may be applied to orders when the shipment reaches its destination.  Such charges are the responsibility of the order recipient if applicable.  Contact your local customs office for details.

Sales Tax

Rune Stoneworks does not charge sales tax for merchandise ordered on this Web site.  Customers are solely responsible for any tax payment to local government authorities based on the applicable state/country sales tax rate and the location to which the order is being shipped, if applied.

Warranties

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied.  Rune Stoneworks is not liable for any damages, including any consequential or punitive damages, of any kind that may result to the user from the use of the materials sold on this Web site or of any of the products or services described hereon.

Return Policy

Orders cancelled within 24 hours of initial placement will be processed with a full refund, unless order has been already shipped. Outside of this 24 hours, charges may apply against any refund amounts depending upon costs incurred in shipment, shipment preparation, order preparation, material purchase, etc.

It is strongly recommended that you contact us for any return request or inquiry before returning product.  Each return request will be validated on an individual basis, dependent upon condition of merchandise, sell-able opportunity, etc.  All returns must be freight prepaid from customer.  Notification from customer to Rune Stoneworks of return request shall occur within 7 days of original order receipt.  Item returns must be shipped back to Rune Stoneworks within 15 days of original order receipt.  Refunds will be processed after returns are received and condition of goods validated against damage.  Shipment returns should be insured, as shipper maintains responsibility for return items until received at Rune Stoneworks.

Governing Law

The Law of the Province in Canada of business registration of Rune Stoneworks shall apply and both parties shall consent to the jurisdiction of said Province's courts.

 

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